سياسة الخصوصية

Privacy And Security Policy

Last updated was on //2023.

In these lines, we clarify the privacy policy of Dr. Noor Products and our handling of your data, whether collecting, transferring, or protecting it, along with the legal framework that safeguards you in this regard.

Let's agree that when we request data from you or use it, it's solely for the purpose of improving our services to you. By agreeing to this policy, you consent to our collection and use of this data within the framework we've previously defined.

For clarification, there are many terms you might often hear, such as cookies, personal data, etc. By these, we mean:

Terms and Conditions: These refer to the rules governing disputes, ordering processes, access, return of goods, and refunds.

Privacy Policy: This refers to the mechanisms we use to maintain the privacy of store users while attempting to provide satisfactory service to them, along with third parties involved, storage, collection, transfer of data, and child protection mechanisms.

Account: This is your personal profile that grants you access to our services or parts thereof.

Store: This refers to the store, also referred to as "we" or "us," and you can visit it here: [store link].

Service: These are the services provided by the store to you, whether for a fee or free of charge.

Products: These refer to what we offer for sale in this store.

Orders: These refer to specific items you request to purchase from our store.

Cookies: These are small files placed on your device containing your website usage activity and presence.

Device: This is the device through which you access our store, regardless of its type.

Personal Data: Any information related to an individual that can be used to identify them.

Third Party: Any party we collaborate with to enhance and deliver our services to you in a satisfactory manner.

You: Or any addressed pronoun referring to an individual, company, partner, or representative who uses this store, its services, and products.

Your Data We Collect

Personal Data

When you use our store, we may ask you to provide specific personal information enabling us to communicate with you, such as your email, name, surname, phone number, home address, and your city's postal code. We will only request your credit card information when you make a payment for the service.

Usage Data

These are the data we collect when you use the service, such as your device's IP address, browser type and version, the pages of our service that you visit, the time and date of your visit, and the time spent on those pages. All this data is collected for analysis and security purposes only.

When you access the service via a mobile phone, tablet, or computer, we may automatically collect this information, including but not limited to the type of device you accessed from, its unique identifier, IP address, operating system, internet browser type you use, and other data.

Third Party Provided Data

Since our store allows you to create your account through Google and some social media platforms as external entities, if you choose to log in through Google, Twitter, or Facebook, you grant us access to it and allow us to collect basic data associated with your account, such as your name, address, activities, and contacts associated with the account.

You also have the option to share other data by your choice, and if you provide it to us, you give us the right to use, store, and share it in a manner consistent with our privacy policy and our ongoing commitment to safeguarding and protecting your data.

Tracking Technologies and Cookies

We use cookies and tracking technologies to identify your favorite places visited on our store and attempt to improve our services and develop our products to meet your preferences. By storing certain data and information, it helps with usage, and these technologies may include:

Browsing Cookies

A cookie is a small file placed on your device to help you access the website and improve the services we provide to you. You can configure your browser to reject or send cookies at your preference, however, if you choose not to place these files on your device, you may be hindered from using some of our services.

Storage Cookies

In some of our services, you may find a type of cookies that collect and store information about your preferences or activities within our store and your preferences for our services. We want to inform you that managing these files is not the same as the previous type, as you can delete them, and this is how you can do it. Please refer to your browser's settings guide to disable or delete cookies from here.

Web Beacons

Certain sections of our service and our email messages may contain small electronic files known as web beacons, also referred to as clear gifs or single-pixel gifs. These beacons allow our store, for example, to count users who have visited certain pages or opened a specific email. We use them solely for collecting statistics and analysis and to identify the best-selling products, as well as for checking server and system integrity.

Regarding the purpose for which we use these types of cookies, whether necessary or secondary, these are the purposes:

**Necessary Cookies**

Managed by us.

Purpose: These cookies are necessary to provide you with services available through our website and to enable you to use some of its features. They also help authenticate user logins and prevent fraudulent use of user accounts, without which the services you request would not be available.

**Cookie Acceptance Notice**

Managed by us.

Purpose: The purpose of these cookies is to determine whether users have agreed to the cookie usage policy on our store or not.

**Functional Cookies**

Managed by us.

Purpose: These cookies allow us to remember choices you make when using the website, such as remembering login details or language preferences. The purpose of these cookies is to provide you with a more personalized experience and avoid the need to re-enter your preferences every time you use the site.

**Performance Tracking Cookies**

Managed by third parties.

Purpose: These cookies are used to track and collect information about how visitors use our site and how people use the store. We may also use these cookies to test new store pages, features, or functions to understand user interaction with them.

For more information about our store's policies on cookies and your options regarding them, please visit our Cookie Policy in our Privacy Policy.

**Storing Your Data... When and Why?**

Our store retains your data once you log into our website and agree to the use of cookies, either to keep you logged into the store at all times or for purposes related to improving your experience, understanding what you prefer in our store, and improving it for you to provide a better experience that satisfies you. In short, we will retain your data as long as it is necessary for the purposes set out in this Privacy Policy, and we will never use it except to the extent necessary for your benefit and ours because we have legal obligations to protect our customers' data above all else.

**Transferring Your Data... When and Why?**

Your information, including personal data, is processed in our company's operating offices or any other locations where parties involved in this processing are located to serve you. This means that this information may be transferred or retained on devices located in a geographic area different from yours, and your agreement to this Privacy Policy by providing this information constitutes implicit consent from you to this transfer.

We will take all necessary steps to ensure the secure handling of your data in accordance with this Privacy Policy, and your personal data will not be transferred to any organization or country unless there are adequate controls to protect your data and other personal information.

**How Will We Use Your Given Data?**

 

Let's agree and confirm to you that our store commits not to use your data except to a limited and narrow extent and within the framework of what is necessary for us to use your data to meet the following needs:

1. Maintaining and developing our services by monitoring users' behaviors towards them.

2. Managing your account as a service user, as your data enables us to link you to your accounts, transactions, and various functions available to you as a registered user with us.

3. To comply with commitments and contracts between us and you as a buyer of our services and products or any other contract entered into with us.

4. To contact you and update your information regarding your requests via email, phone calls, text messages, or other similar forms of electronic communication, or to notify you of offers that may interest you and that you may like, or any other contractual communication services or security updates. You can also contact us through these means in a communicative process between us and you. If you receive any annoying messages, we would be happy to receive a message from you via the following email: spam@yourstore.com

5. To deliver your orders and undertake to deliver them to you using the same data you provided without ambiguity or confusion or any errors of any kind.

6. We may also use your information and data to conduct internal evaluations or developments for mergers, acquisitions, liquidations, restructuring, solving, selling, or transferring all or part of our assets as an ongoing facility or on the verge of declaring bankruptcy, as the data are among the things transferred to the purchasing company.

7. To assess or carry out a merger, liquidation, restructuring, reorganization, dissolution, sale, or other transfer of some or all of our assets, whether as an ongoing facility or as part of bankruptcy or liquidation, or a similar process, where the personal data we hold about users of our service is among the transferred assets.

8. For other purposes, such as extracting analytical reports and determining the trends and preferences of our audience to develop the best possible method for promoting our products that you like and ensuring that our deals are in front of you.

**Sharing Your Data... Why and With Whom?**

With service providers:

We will need to share your data and personal information with service providers to process payment issues, for example, or to contact you or deliver the shipment through a shipping company to you.

Upon Company Liquidation:

We will also need to share your data when our store is being liquidated, selling its assets or part of them, or when applying for financing or during merger negotiations because the process of transferring your data is within the framework of the liquidation agreement or transfer of ownership.

 

With Our Tracking Companies:

We may also share your information with companies affiliated with us, and in this case, we are committed to requesting that these companies respect our privacy policy in protecting your data. The term "companies" includes any company that follows the parent company, its branches, project partners, or other companies controlled by or jointly controlled by us and others.

With Business Partners:

To provide you with better promotional offers and integrated services, we may also share your information with our partners and allies with whom we are trying to reach what satisfies you of products, services, or promotional offers.

With Other Users:

After your consent,

we may disclose your personal information for any other purpose as long as this is done with your explicit consent. 

We will never disclose your personal data except in the following cases: 

Business transactions 

Whether with third parties we collaborate with to provide services and deliver goods to you in a satisfactory experience, or if we engage in a merger, transfer, acquisition, or sale of assets, your personal data may be transferred. However, before we do so, we will send you a notification.

Law enforcement:

In certain circumstances, we may be required to disclose personal data to certain individuals under legal authorities. In this case, if you were involved in a violation that concerns us, we may provide your data if requested.

For other purposes:

We may disclose your personal data in good faith if we want to legally bind you to the contract between us and you or to defend our rights and properties or in case of investigating a service we provide or to protect your personal safety or to protect from legal liability.

Protecting your data is a priority for us and that's how we protect it

The security of your personal data is of utmost importance to us and cannot be compromised or waived. In the world of the internet filled with web vulnerabilities, we try our best to adhere to the strongest security measures and use means to ensure this as much as we can, but we cannot guarantee security 100% due to these vulnerabilities.

How will those we collaborate with treat your data?

Companies or third parties we collaborate with may access, collect, and store your personal data according to their privacy policy as follows:

Analytics

We are pleased to inform you that we may use some websites to improve the efficiency of our site analytics and services to monitor and develop their performance to your satisfaction through these tools:

Google Analytics

It is an online analytics service provided by Google for websites to track and analyze site visits. Thus, Google may use the data it collects to track and monitor customer performance within the store only for purposes related to improving our analytics and advertising performance and customizing it further.

And we would like to inform you that you can simply unsubscribe from making your activity available to Google Analytics services by installing the browser add-on to disable Google tracking of your performance in the store and limit sharing this data about your activity and visits.

For more information about Google's privacy practices and policies, please visit their website through this link.

Google Tag Manager

And you can see their privacy policy here.

Facebook Pixel

And you can find out about their privacy policy here.

Payments

And because we may offer paid services, we process the transaction through an external party to verify the validity of your card data. Please note that we will never store or collect your payment card details, but we provide this information to a third party subject to its privacy policy and commit to processing this payment transaction with high-quality security systems, which is a joint effort of Visa, MasterCard, American Express, and Discover to ensure the safe processing of your payment information. These are some of the tools we use as well:

Stripe

And you can see their privacy policy here.

PayPal

And you can see their privacy policy here.

Fabulous

And you can read about their privacy policy here.

And please be aware that when you request our services and try to pay for a product or service via a bank transfer, we may ask you to provide information to facilitate this transaction and verify your identity, which is information related to the security of your banking transactions.

Children's privacy

The services and products we offer are not intended for children under the age of thirteen, and we will never deliberately collect information about children under this age (13 years) without parental consent. If you are aware that we have unintentionally collected data for individuals under this age, please contact us to correct this immediately on our servers.

Links to other sites

Our service may contain links to other sites that we do not manage or operate, so we would like to inform you that if you are redirected from our site to another site's link, we advise you to read their privacy terms because we do not have any control over these sites, and we do not take any responsibility for their content or practices as long as they do not fall within our ownership.

If this privacy policy is updated

As we may update it from time to time, but the important thing is that we will notify you of this before any change is made, either by email or by a prominent notice on these service pages, before we begin to implement these changes.

We also advise you to periodically review this policy to know what changes or updates have been made.

Got a question? Pass it to us

Dear reader, we always love to hear from you, so if you have any questions about this privacy policy, you can contact us either

NOUR ORGANICS FOR SOAP & HAIR CARE PRODUCTS TRADING

By email: Drnoorproducts@gmail.com

Or by visiting our page here: https://www.drnoor.store/ar